Coaches Corner User Guide

The Coaches Corner is your central hub within the Grassroots 360 Clubhouse. It gives you quick access to key tools for managing your teams, communicating with members, recording attendance, and more. This guide walks through each section step by step.

To access the Coaches Corner, log in to your Grassroots 360 account and navigate to Clubhouse → Coaches Corner. You will see a dashboard of tiles, each representing a different section.

The sections covered in this guide are:

• Code of Conduct
• Documents
• My Teams
• Fixture Sanctioning
• Messages
• Registrations
• Attendance

The Code of Conduct section provides access to the FA’s Respect programme documentation. It explains the expected standards of behaviour for all club members and provides downloadable PDF copies of each relevant code.

How to Access

1. From the Coaches Corner dashboard, click the Code of Conduct tile.
2. The page will load and display information about the FA Respect programme.
3. Scroll down to the FA Code of Conduct Downloads section to find the Useful Resources.

Downloading a Code of Conduct PDF

1. Scroll to the Useful Resources section at the bottom of the page.
2. You will find individual PDF download links for each group:
   • FA Respect Code of Conduct – Men’s
   • FA Respect Code of Conduct – Women’s
   • FA Respect Code of Conduct – Adult Players
   • FA Respect Code of Conduct – Coaches, Team Managers and Club Officials
   • FA Respect Code of Conduct – Match Officials
   • FA Respect Code of Conduct – Spectators and Parents
   • FA Respect Code of Conduct – Young Players
3. Click the relevant link to open or download the PDF document.

Note: Codes of Conduct are mandatory for FA Charter Standard Clubs. Ensure all players, parents and officials have read and signed the appropriate code.

The Documents section is a file management area where you can upload files, create folders to organise them, and add links to external resources.

Uploading a File

1. From the Coaches Corner dashboard, click the Documents tile.
2. Click the Upload button.
3. An Upload a File dialog box will appear.
4. Click Choose File and select the file from your computer. The maximum file size is 4MB.
5. Click Upload to complete the upload, or Cancel to abort.

Creating a Folder

1. Click the + Folder button.
2. A New Folder dialog box will appear.
3. Type a name for your new folder in the text field.
4. Click Create to create the folder, or Cancel to abort.
5. Click the folder to open it and upload files inside.

Adding an External Link

1. Click the + Link button.
2. A Create a Link dialog box will appear.
3. Enter a Display Name for the link (e.g. FA Website).
4. Enter the full URL of the web page.
5. Click Create to save the link.

Managing Folders

Each folder has an options button (eye icon with dropdown). Clicking this reveals:

• Permissions – Control which members can view or access the folder.
• Delete – Permanently remove the folder and its contents (this action cannot be undone).

The My Teams section shows all teams you are assigned to as a coach, along with each player’s subscription status, consent records, and medical information.

Viewing Your Teams

1. From the Coaches Corner dashboard, click the My Teams tile.
2. A list of all teams assigned to you will be displayed, showing the team name and the number of registered players.
3. Click the arrow (›) next to any team name to open that team’s detail page.

Understanding the Team Detail Page

The team detail page shows three summary cards:

• Players – Total: The total number of players registered to this team.
• Subs – Active: The number of players with an active subscription.
• Subs – Inactive: The number of players whose subscription has lapsed.

The player list below shows the following status indicators for each player:

• Subs: Active (✅) or inactive (❌) subscription status.
• C – Consent to Play: Whether the parent/guardian has provided consent for the player to participate.
• M – Medical Information: Whether medical information has been provided. A warning triangle (⚠) indicates it may need review.
• S – Social Media Consent: Whether consent has been given for the player to appear in social media content.

Viewing a Player Profile

1. Click the arrow (›) next to a player’s name.
2. The player profile page will display: player photograph, Parent/Carer Information (name, phone, address), Player Contact Information (address and email), Medical History, and Medication.
3. Use the Back button to return to the team list.

Note: Player profiles contain sensitive personal and medical information. This data is confidential and should only be shared with authorised personnel.

The Fixture Sanctioning section — labelled My Fixture Requests — allows coaches to submit requests for friendly matches. Each request is reviewed and given a status so you can track its progress.

Viewing Existing Requests

1. From the Coaches Corner dashboard, click the Fixture Sanctioning tile.
2. The My Fixture Requests page will load, showing a table with: Date/Time, Opponent, and Status columns.
3. Click the arrow (›) next to any request to view its full details.

Creating a New Fixture Request

1. Click the + Create Request button.
2. The Request Friendly form will open. Complete all required fields:
   • Your Team: Select your team from the dropdown list.
   • Opponent Team Name: Enter the name of the opposing team (e.g. Warrington Greens).
   • Opponent Application ID: Enter the Grassroots 360 Application ID of the opposing team, or enter 0 if unknown.
   • Opponent Age Group: Select the age group of the opposing team from the dropdown.
   • Fixture Date: Select the proposed date for the match.
   • Fixture Time: Enter the proposed kick-off time.
   • Match Location: Enter the name or address of the venue.
3. Click the Create button to submit your request.
4. Your request will appear in the list with a status of Pending while it awaits review.

The Messages section is your inbox for enquiries submitted through the club website. A badge on the tile shows the number of unread messages.

Viewing Your Enquiries

1. From the Coaches Corner dashboard, click the Messages tile.
2. The Enquiries page will load, listing all messages assigned to you with the sender’s name and time received.

Reading and Replying to an Enquiry

1. Click the arrow (›) next to an enquiry to open it.
2. The enquiry detail page shows: First/Last Name, Email Address, Contact Number, Enquiry Type, and the original Message.
3. Scroll down to the Email Conversation section to view the full message history.
4. Type your reply in the text editor. Use the formatting toolbar to add bold, italic, lists, or links.
5. Click the Send Reply button (green) to send your response. The reply will appear in the thread.

Managing Enquiries

Click the options menu button (top right of the enquiry page) to access:

• Close Enquiry – Mark the enquiry as resolved and remove it from your active inbox.
• Assign To… – Reassign the enquiry to another member of staff or coach.

Tip: Use Close Enquiry once a matter has been fully resolved so your inbox remains clear and up to date.

The Registrations section shows pending player registration requests for your teams. When a new player completes the online registration form, their request will appear here for you to review.

Viewing and Processing Registration Requests

1. From the Coaches Corner dashboard, click the Registrations tile.
2. The Requests page will load, listing all pending registration requests by player name.
3. Click the arrow (›) next to a name to open the full registration details.
4. Review the player’s information and take the appropriate action (Approve or Reject) as prompted.

Note: When no requests are pending, the Requests page will appear empty. New requests will appear automatically when players register online.

The Attendance section allows you to record and track player attendance for training sessions, matches, and other events. You can mark players as Attended, Late, or Absent, and view historical statistics on the Dashboard.

Creating a New Attendance Record

1. From the Coaches Corner dashboard, click the Attendance tile.
2. Click the + New Attendance Record button (green).
3. Select your team from the Team dropdown. The player list will appear below.
4. Set the Event Date using the date picker (defaults to today’s date).
5. For each player, click the appropriate radio button:
   • Attended – The player was present for the full session (selected by default).
   • Late – The player arrived late.
   • Absent – The player did not attend.
6. Click the Save Attendance button (green) to save the record.

Using the Attendance Dashboard

1. From the Attendance page, click the Dashboard button.
2. The Attendance Dashboard displays attendance statistics across your teams.
3. Use the Filter by Team dropdown and click Filter to narrow results to a specific team.

Note: Statistics will only appear once at least one attendance record has been saved.