Shop
How to manage the Grassroots 360 online shop, including viewing and managing orders and managing stock inventory.
Managing Shop Orders
1
Navigate to Shop Orders
From the Admin Panel, click Shop in the left-hand navigation, then select Orders. The Orders page shows a summary dashboard with four status counters: New, Processing, Dispatched, and Completed.
The counters give you a quick overview of how many orders are at each stage of fulfilment.
2
Filter orders by status
Use the status filter buttons — New, Processing, Dispatched, or Completed — to narrow the orders list to a specific fulfilment stage. Click Go! to apply the selected filter.
Filtering by status helps you focus on orders that require action, such as new orders waiting to be processed.
3
Review order details
In the Available Orders table, you can see each order's Order ID, Status, Date, and Value. Click on an order to view its full details, including the items ordered, customer information, and delivery address.
4
Update an order status
When viewing an order, update its status to reflect its current stage in the fulfilment process. Move orders from New → Processing → Dispatched → Completed as you action them.
Keeping order statuses up to date ensures accurate reporting and helps members track their purchases.
Managing Shop Inventory
1
Navigate to Shop Inventory
From the Admin Panel, click Shop in the left-hand navigation, then select Inventory (also referred to as Stock Management). The Inventory page has two main areas: Categories and Products.
Categories allow you to organise your products into logical groups, making it easier for members to browse the shop.
2
Manage Product Categories
Click on the Categories tab or link to view, add, edit, or delete product categories. Categories help organise your products — for example: Kits, Training Equipment, Accessories.
Create categories before adding products so that each product can be assigned to the correct category.
3
Add a new Category
On the Categories page, click Create or Add Category. Enter a name for the category and save. The new category will now be available when creating or editing products.
4
Manage Products
Click on the Products tab or link to view all existing products. You can see each product's name, category, price, and stock level from this list.
5
Add a new Product
Click Create or Add Product on the Products page. Fill in the product details including the Name, Description, Category, Price, and Stock quantity. Upload a product image if available, then save the product.
Ensure the price and stock quantity are accurate before publishing, as these will be visible to members in the shop.
6
Edit or Delete a Product
To update a product's details or stock level, click Edit next to the product in the list. Make your changes and save. To remove a product from the shop, click Delete and confirm when prompted.
Deleting a product will remove it from the shop permanently. If a product is temporarily out of stock, consider setting the stock quantity to zero rather than deleting it.